We're building the future of customer support.
Support teams today are stretched thin. They're juggling disconnected tools — one for email, another for SMS, a spreadsheet for tracking, and a prayer for context. Customers repeat themselves, tickets fall through the cracks, and agents spend more time managing tools than actually helping people.
We built KiteCX to fix that. A single platform where every message — text or email — lands in one unified inbox. AI reads each message, extracts the key details, and creates a structured ticket automatically. No manual data entry. No switching between apps. Just fast, focused support.
KiteCX is built for teams that move fast. Setup takes minutes, not months. And because AI handles the repetitive work, your team can spend their time where it matters — solving problems and taking care of customers.
Make customer support faster, more personal, and effortless for every team.
Support should be resolved in minutes, not days. AI handles the busywork so your team can focus on solving real problems.
Text, email, or whatever comes next. One inbox, every channel. No one should have to repeat themselves.
Setup in 5 minutes. No consultants, no weeklong onboarding, no bloat. If it takes a manual to use, it's too complicated.
KiteCX brings SMS and email support into a single, AI-powered platform. AI-powered ticketing extracts key information from every message automatically. Kanban boards, SLA tracking, advanced filters, and internal notes give your team everything they need to stay on top of every request.
See how it works →